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Support case

Created: 18 Sep 2012 | 2 comments

I am unable to create support cases.  I have tried serveral times from different computers and different browsers.  Every time it throws an error when I try to submit the case.   And since that is the only way I can get support it is pretty frustrating...  
Anyone else having the same problem or has Symantec finally fixed it???

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jbwilliamson's picture

Same problem for me this morning

HTTP Status 500 -

java.lang.IllegalStateException: Cannot create a session after the response has been committed org.apache.catalina.connector.Request.doGetSession( org.apache.catalina.connector.Request.getSession( org.apache.catalina.connector.RequestFacade.getSession( org.apache.catalina.connector.RequestFacade.getSession(

ᗺrian's picture

Looks to be an issue on Symantec side.

Have you tried again?

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