Video Screencast Help

Support Type

Created: 04 Apr 2013 • Updated: 09 Apr 2013 | 4 comments
n3m3sls's picture
This issue has been solved. See solution.


Sometimes the tape shows me the type support in BLANK? attach a picture, now says LTO, sometimes says BLANK

Operating Systems:

Comments 4 CommentsJump to latest comment

CraigV's picture

Do some of your tapes have barcodes on them while others don't? Have they been inventoried?


Alternative ways to access Backup Exec Technical Support:

n3m3sls's picture

Yes, I do inventory, eliminating the information is the only way  I solve for  Backup Exec to recognize it again

King_Julien's picture

Si las cintas no son nuevas, o sea, ya estuvieron en rotacion, ejecuta un catalogo antes de formatearlas.

Si las cintas son nuevas, recien salidas de fabrica, ejecuta un formateo rapido. 

A second of your life, ruined for life.

n3m3sls's picture

Hola buen dato muchisimas gracias lo tomare en cuenta cuando realice este proceso de nuevo...