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SWG https issue

Created: 17 Oct 2012 | 2 comments
Muhammad Ishaq Khan's picture

We are facing issue with Https traffic, number of user reported that they can’t browse https web site through SWG proxy (time out).

Remember we are using wpad file and define port 8080 for http and 8443 for https traffic. We configure two Symantec Web Gateway Appliance in load balance mode (we achieved this through DNC record).

Current user are approximately 2000 and we are using 8450 physical appliances.

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BenDC's picture

Is this all https sites or only some? can you provide example URLs?

If the websites are slow to respond to a request that can cause the time out issue.

A possible workaround is to bypass the proxy for those websites if the browser is more tolerant of the delay in responses from the sites.

Muhammad Ishaq Khan's picture

Hi, 

I also lock a support case and Symantec identified that this is issue with SSL proxy and they are working on it .

Regards

ishaq

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