Virtual Secure Web Gateway

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  • 1.  SWG shows HTTP 1.1 error "Invalid Response"

    Posted Oct 10, 2012 05:42 AM

    Hi,

    The SWG is deployed in proxy mode. I noticed few websites cannot be accessed at all and SWG comes up with this error:

    Anyone ever face this error? changing the HTTP 1.1 to 1.0 in Internet Explorer does not work.

    Please help......Tq.

     

    ERROR

    The requested URL could not be retrieved


    While trying to process the request:

    GET / HTTP/1.1
    Host: www.treasury.gov.my
    Proxy-Connection: keep-alive
    Proxy-Authorization: NTLM TlRMTVNTUAADAAAAGAAYAHoAAAAYABgAkgAAAAAAAABYAAAAEAAQAFgAAAASABIAaAAAAAAAAACqAAAABQKIogYBsR0AAAAPOF6TObvxYNkTdhM0WQjbQnMAbQBnAGEAZABtAGkAbgBNAEIALQAxADAANgA5ADgANAA8iieieOCKoAAAAAAAAAAAAAAAAAAAAAC5VKtCa9XC67UeBFsQN+kXzxo1W440l1s=
    User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.79 Safari/537.4
    Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Encoding: gzip,deflate,sdch
    Accept-Language: en-US,en;q=0.8
    Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3
    
    

    The following error was encountered:

    • Invalid Response

    The HTTP Response message received from the contacted server could not be understood or was otherwise malformed. Please contact the site operator. Your proxy administrator may be able to provide you with more details about the exact nature of the problem if needed.

     



  • 2.  RE: SWG shows HTTP 1.1 error "Invalid Response"

    Posted Oct 10, 2012 09:33 AM

    Unfortuantly SWG proxy mode does not support http 1.1.

     



  • 3.  RE: SWG shows HTTP 1.1 error "Invalid Response"

    Posted Oct 11, 2012 12:05 AM

    Hi,

    Is there no workaround for this? This is among the work-related websites that the user always uses.

    Currently, the only way they can access this is by googling the website and then clicking "Translate this page" which will bring them to Google Translate. From Google Translate, customer can view without problem.

    Tq.

     

     



  • 4.  RE: SWG shows HTTP 1.1 error "Invalid Response"

    Posted Oct 11, 2012 09:46 AM

    The workaround is to bypass using a proxy exception for the pages your users require access to that are http 1.1 .

     

    Limits on Symantec Web Gateway Proxy HTTP v1.1 Support

    http://www.symantec.com/business/support/index?page=content&id=TECH174361



  • 5.  RE: SWG shows HTTP 1.1 error "Invalid Response"

    Posted Oct 11, 2012 08:19 PM

    Thanks Ben DC,

    I have come across the link you provided earlier. Only that I don't know which websites will be affected.

    I will try that out.

    Tq so much!!