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SWV and Microsoft Security Essentials

Updated: 29 Jul 2010 | 25 comments
g00ner's picture
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I am having problems with SWV on  Win7 both on 32 and 64 bit versions both run MS Security Expressions for their A/V

As soon as SWV is installed on both systems then browsing through IE or Google Chrome seems to stall. Web pages partially load and the system seems to hang for about 5mins before continuing.

Turning off MS Security Essentials resolves the issue. Is there anything l need to exclude?

This is with no layers active.

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arjain's picture
16
Mar
2010
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i am also facing similar

i am also facing similar issues.
I observed from last patch tuesday i.e 9-MAR-10, when the Security Essentials was last updated, there was a patch which not only updated antivirus pattern files but also updated the Microsoft Security Essentials version.
So probably, the compatibility issue is with LATEST Security Essentails and SVS.

~SysPanacea - Remedy for PC problems.

If a forum post solves your problem, please flag it as a solution. If you like an article or blog post vote for it.

g00ner's picture
17
Mar
2010
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Thanks for the reply

Thanks for the reply arjain.

In the Registry

HKLM -> System -> CurrentControlSet -> services -> FSLX -> Parameters -> FSL -> ProgoramIgnoreList

I have added "C:\Program Files\Microsoft Security Essentials\msseces.exe" and c:\windows\system32\lsass.exe, but neither has made any difference

Jordan's picture
17
Mar
2010
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We're finding some bad things

We're finding some bad things with MSE installed as well, like Import taking freaking forever (over an hour just for an acrobat reader 9 VSA).  I'll get you up to date but chances are there's not going to be a quick fix for this.

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g00ner's picture
17
Mar
2010
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Thanks Jordan, let me know if

Thanks Jordan, let me know if there is anything l can do to help?

Jordan's picture
17
Mar
2010
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All I really need is when

All I really need is when people hit an application that's slow or problematic to let me know what the app is and if it's virtualized or in the base.

If a forum post solves your problem please flag is as the solution

Jordan's picture
22
Mar
2010
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Looks like this issue has

Looks like this issue has been resolved with the latest Security Essentials update.

If a forum post solves your problem please flag is as the solution

g00ner's picture
23
Mar
2010
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Could you confirm what

Could you confirm what version of MS SE you have? As l am still having the same .

Jordan's picture
23
Mar
2010
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it's the AV and Malware

it's the AV and Malware definitions from yesterday.  So not a client update.

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g00ner's picture
23
Mar
2010
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So could you confirm the AV

So could you confirm the AV def you are using. I am have check mine and am using 1.79.3710, dated 23/03/2010, but still suffering browse issues

Jordan's picture
24
Mar
2010
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Humm.  Can you tell me what

Humm.  Can you tell me what programs you're seeing problems with, what the problems are, and if those apps are virtualized or not.

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g00ner's picture
24
Mar
2010
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This is with just SWV

This is with just SWV installed with no virtualised apps running. 

When SWV is installed on both 32 and 64 bit windows 7 professional (VLK) browsing with Internet Explorer and Google Chrome becomes problematic. Web pages partially load and the browsers become upresponsive for upto 5 mins at a time.

Jordan's picture
25
Mar
2010
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So you're using the 6.3

So you're using the 6.3 Beta?  If that's the case file an issue via the beta feedback because there could be other issues causing the problem since that code is pretty different from 6.1.

If a forum post solves your problem please flag is as the solution

arjain's picture
23
Mar
2010
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i an now confused as i am not

i an now confused as i am not sure who is the culpit.
i have now installed AVG antivirus (after recovering my laptop to factory defaults) with SVS, for a few days it worked but now it slow down.
it might be possible that there are some windows update which are not compatible with SVS.

~SysPanacea - Remedy for PC problems.

If a forum post solves your problem, please flag it as a solution. If you like an article or blog post vote for it.

Jordan's picture
24
Mar
2010
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I'll look into AVG. It

I'll look into AVG.

It shouldn't be a windows update, we've got non-AV machines as well as AV-machines that we regularly test with but I'm not sure if AVG is one since we tend to focus on corporate environments for our testing.

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Jordan's picture
24
Mar
2010
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I'm not seeing any issues

I'm not seeing any issues with the most current version of AVG free on Win7 or XP when SWV is installed.

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arjain's picture
24
Mar
2010
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i am not sure what is going

i am not sure what is going wrong, is it AV problem or with SVS.
Thing were smooth 2-3 weeks earlier.
i have shifted to AVG bcoz of MS Security essentials might have some issue.

~SysPanacea - Remedy for PC problems.

If a forum post solves your problem, please flag it as a solution. If you like an article or blog post vote for it.

Jordan's picture
25
Mar
2010
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I need more info then just

I need more info then just what AV you're using.

I need SWV version, what version of the AV your using (also if it's free, paid or what) as well as OS.

We've got four different code branches out right now (SVS 2.1, SWV 6.1, 6.2, 6.3) and it's too time consuming to try and guess what people are using.

If you're using 6.3 file an issue via the beta feedback.

If a forum post solves your problem please flag is as the solution

g00ner's picture
25
Mar
2010
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Hi Jordan, you sound a bit

Hi Jordan, you sound a bit stressed.

On my Windows 7 Professional 32 bit machine, l am running 6.1 SP1 MP1 with Microsoft Security Essentials with dats dated 25/10/2010.
On my Windows 7 Professional 64 bit machine, l am running 6.3 customer preview with Microsoft Security Essentials with dats dated 25/10/2010. This has been reported in the beta program.

Both machines just have SWV installed with no virtualised apps running. With just Google Chrome installed on top of base operating system. No Windows updates or MS Security Essentials updates left to install.

Still get the same issue as before where browsing stops working in Google Chrome and IE,

goAtsy's picture
26
Mar
2010
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I have the exact same

I have the exact same problem:

Windows 7 Enterprise (newly installed)

Microsoft Security Essentials Version:  1.0.1961.0
Antimalware Client Version: 2.1.6519.0
Engine Version: 1.1.5605.0
Antivirus definitions: 1.79.530.0
Antispyware definitions: 1.79.530.0

Symantec Workspace Virtualization 6.1 SP1 MP1

When browsing using Firefox or IE the computer hangs for about 3-5 minutes. It takes about 2 minutes to open the servicemanager, to kill the MSE-service. If I wait the MSE-service often crashes:

Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
     Feature: On Access
     Error Code: 0x80004005
     Error description: Unspecified error
     Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.

I haven't had time to troubleshoot but if I uninstall SWV or MSE the problem goes away.

Edit: The same happens on my Lenovo laptop and a custom-built desktop machine

Jordan's picture
26
Mar
2010
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Stressed?  No not really. 

Stressed?  No not really.  Unfortunately text can come across as a little blunt when questions are all that's really being asked.

Thanks for the full info because it's hard to track stuff down without know the exact details, I should have asked all of this earlier but I was thinking you were seeing the same issue I was which you weren't.

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arjain's picture
29
Mar
2010
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i am using Vista Home Premium

i am using Vista Home Premium on HP pavilion dv2000
I have shifted to AVG free edition from MS Security Essentails
Earlier i was using Office 2010 beta now roll back to Office 2007
System updates upto date
--
surprisingly the problem persisted for a few days, now things seems to be resolved. :)
everything is now working smoothly.

~SysPanacea - Remedy for PC problems.

If a forum post solves your problem, please flag it as a solution. If you like an article or blog post vote for it.

plus2plus's picture
25
Apr
2010
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SWV is a filter driver, see

SWV is a filter driver, see that as a layer hanging above your hard disk that monitors read and write actions.

An antivirus solution works the same, this could cause a collision between SWV and any other AV Solution.

SWV has something build in to circumvent this;

It is called: Program Ignore List

This will garantuee that both won't collide.

Microsoft Security Essentials causes a serious lag in hard disk access.

I could provide a simple regfile to import, but Symantec has blocked this a bit.

Do the following instead:

Open Regedit

Goto: 

HLM\SYSTEM\CurrentControlSet\services\FSLX\Parameters\FSL

Double click on the Key: ProgramIgnoreList

And copy and Paste the following:

[_B_]PROGRAMFILES[_E_]\Microsoft Security Essentials\MsMpEng.exe
[_B_]PROGRAMFILES[_E_]\Microsoft Security Essentials\msseces.exe
 
Clik OK and Reboot, and your worries are gone.
Jordan's picture
26
Apr
2010
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While adding those processes

While adding those processes to the machine solves some issues it doesn't resolve all the Security essentials problems such as the import issues.

If a forum post solves your problem please flag is as the solution

chelsie's picture
14
Oct
2010
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WSE

HOW DO I UNINSTALL WSE SO I CAN INSTALL A DIFFERENT SECURITY PROGRAM?

Jordan's picture
18
Oct
2010
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You can't remove it via the

You can't remove it via the control panel?

If a forum post solves your problem please flag is as the solution