Client Management Suite

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  • 1.  SWV delivery problem on CMS 7.1 SP2

    Posted Jun 05, 2012 02:32 PM

    Hello,

    I have a problem with Symantec Workspace Virtualization. Once installed the virtualization agent on a 32bit and a 64 bit, when i try to deliver a vsa or xpf layer previously created, my task hangs in running mode. 

    The software resource has been successfully created, commad lines are the default ones but when i try to import and activate a vsa (o xpf), the task hangs.

    Software: Firefox-11.0-en-US-Virtual

    Command line: SVSCMD.EXE 36998830-5dad-4b38-9db9-7f03330aac41 IMPORT -PATH "Firefox-11.0-en-US-Virtual.xpf" ACTIVATE

    Package: Firefox-11.0-en-US-Virtual

    Task keep on running and running... with no success.

    When I have a look at the standarda sw directory on the client:

    C:\Program Files\Altiris\Altiris Agent\Package Delivery\{6391931B-A8B4-4C21-BB83-2B6649301C49}\cache

    no file is found!

    If i try to force the xpf copy in the right location and then i try to manually execute the SVSCMD.EXE command from the client... I got the following error:

    C:\Users\altirisadm.LUXGROUP>SVSCMD.EXE 36998830-5dad-4b38-9db9-7f03330aac41 IMPORT -PATH "Firefox-11.0-en-US-Virtual.xpf" ACTIVATE
    Importing: Firefox-11.0-en-US-Virtual.xpf
    Command status::COMPLETE
    Could not find the requested directory or file.
    Error: 1082
    87 - The parameter is incorrect.
    SVSCMD failed: IMPORT

    No layer with the specified GUID or Name exists in the database.
    Error: 1041
    SVSCMD failed: ACTIVATE
     

    if I change the -PATH "Firefox-11.0-en-US-Virtual.xpf" with a full path to the "Firefox-11.0-en-US-Virtual.xpf" in the command SVSCMD.EXE executed locally... it works!

     

    Any idea?

    Thank you very much

    matteo



  • 2.  RE: SWV delivery problem on CMS 7.1 SP2

    Broadcom Employee
    Posted Jun 05, 2012 04:03 PM

    Hi,

    Have you restarted computer after delivering SWV Agent? Computer restart is required to complete SWV Agent installation.

    Thanks,

    Andrew.



  • 3.  RE: SWV delivery problem on CMS 7.1 SP2

    Posted Jun 05, 2012 05:04 PM

    Hi,

    I've no found that a computer has to be restarted to complete SWV installation. Are you sure about that?

    I'm gonna try.

    matte



  • 4.  RE: SWV delivery problem on CMS 7.1 SP2

    Broadcom Employee
    Posted Jun 06, 2012 04:01 AM

    Yes, computer restart is required for sure after SWV Agent is installed.

     

    Thanks,

    Andrew.