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Sylink replacer 12.1

Created: 17 May 2012 • Updated: 17 May 2012 | 4 comments

Hi,

Could you give me download link for sylink replacer for 12.1?

Speak several times with symantec support and they told me to download and install Symantec Installation Manager 7.1. In this application I can't find sylink replacer. Receive error :

 

I just want to reconnect my old SEP clients to the new SEPM server.

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pete_4u2002's picture

the sylink replacer will be available with technical support team. You need to call up tech support and request. Ask for SEP support engineer.

shrek06's picture

They create a technical case for that issue. After that instruct me to installa SIM 7.1 :(

pete_4u2002's picture

you can request support engineer to upload the sylink replacer file on fileshare for you > im not sure if SIM has the tool included.

Mithun Sanghavi's picture

Hello,

In reference to the Installation Procedure of Symantec Installation Manager, check this Article below:

Overview of the installation process

http://www.symantec.com/docs/HOWTO44330

Secondly, To get all your clients start reporting / communicating to the Latest Symantec Endpoint Protection Manager, you would require SylinkReplacer version_12.1.

To get that SylinkReplacer version_12.1 tool you will have to call symantec or log a web case.

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

 

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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