Sylink Replacer not working with SEP 12
Created: 16 Jun 2011 | Updated: 19 Aug 2011 | 11 comments
This issue has been solved. See solution.
I'm having problems getting Sylink replacer to work using SEP 12. I believe I have the latest version of Sylink Replacer 1.3? Not sure where you look to see what version it is. The creation dates on the PDF and .exe files are 2008. Anyway, it runs just fine from a Windows 2003 standard edition server logged in as domain admin, but it's not replacing the Sylink file eventhough it creates the temp directory on the client. Bottomline, the sylink file is not updating on the client. I'm getting "not copied" errors in the logs. Please help since I have quite a few clients I need to convert from unmanaged to managed. I'm also open to alternative methods of updating these clients to point to the management server. Thanks.
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Hello,
If possible call to Syamntec Tech support and get the new copy of sylink Replace utiltity.
Also check out the below documents,
How to convert an unmanaged client to a managed client
http://www.symantec.com/business/support/index?page=content&id=HOWTO16324&actp=search&viewlocale=en_US&searchid=1308279403905
Using the "SylinkReplacer" Utility
http://www.symantec.com/business/support/index?page=content&id=TECH105211&actp=search&viewlocale=en_US&searchid=1308279439036
It will not work on SEP 12, I think the folders are changed !!
orignial sylink replacer will look for Symantec endpoint protection folder...
You have the same folder in SEP 12, if not it wil not work...
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
On SEP 12.1, there will be a SyLinkDrop.exe for SEP 12.1 specially.
Do you know when a SEP 12 supported version of SyLinkDrop.exe or Sylink Replacer will be available? If not, what is the best/quickest way to convert workstations from unmanaged to managed.
sylink is found under Binn directory now
you need manually stop the service
start run
smc -stop
replace the file
and restart the service
start run
smc -start
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Sylinkdrop is installed as part of SEP12, its in the bin folder too.
You can use that to replace sylink on the clients.
Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint
Hi,
Sylink.xml location has changed in SEP 12.1
Click on Start
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
You don't need to do any of those steps, SylinkDrop is INSTALLED on the client by default. In fact, by default, those steps won't work, because tamper protection will prevent you from touching the sylink file.
Just run Sylinkdrop from here: C:\Program Files\Symantec\Symantec Endpoint Protection\<Version>\Bin and you can replace the sylink file.
Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint
normally you're right paul but for some customers its needed because of sylink.xml change scripts. With them they are changing/moving users to different groups after a while because of infrastructure changes and so on.
but SylinkDrop is scriptable, it always has been.
You don't need to stop services or disable tamper protection for it to work.
Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint
Sylinkdrop v1.2 for SEP V12.1 will not work as installed. I was able to find the data\config file as located in the registry. The problem especially with Windows 7 clients is that Tamper Protection will not let you install the new sylink file in the appropraite directory. I get a number of errors: Cannot stop the smc service, cannot backup the sylink.xml file, etc. The bottom line is that file protections of the new hidden directories esp Windows 7 and WinServer 2008 will not let Sylinkdrop.exe V1.2 update the file.
I had to script install updates using Sylinkdrop for 2000 workstations between now and the Oct 31. I need good information on when sylinkdrop will be fixed or a useable tested howto ASAP.
Brian
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