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SYLINKDROP issues - client will not update

Updated: 21 May 2010 | 9 comments
JaimeW's picture
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I am looking to use Sylinkdrop to move group association on a large subset of clients.  (MY Company/Base --> My Company/Laptop)  I am testing this out and cannot get it to work.

I have exported the sylink.xml file from the SEPM and have run sylinkdrop.exe locally on a machine.

The sylink.xml file within C:\Program Files\Symantec\Symantec Endpoint Protection DOES update its content, however on the SEP client GUI and the SEPM- it still shows the old group.  Any thoughts on this issue?

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Thomas K's picture
17
Jun
2009
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The default sylink.xml

The default sylink.xml packages are missing the <preferred group= GroupName> tag that tells the client where to register. See-

http://service1.symantec.com/SUPPORT/ent-security....

Does this help?

Thomas

JaimeW's picture
17
Jun
2009
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using MR4...

That is what I have done.  I am using MR4 - and chose Export Communication Settings.  Upon export I save the My Company_Laptop_sylink.xml file.

After I sylinkdrop this onto the client, the sylink.xml file shows :
<RegisterClient PreferredGroup="My Company\Laptop" PreferredMode="1" />

However the client GUI and SEPM still shows it located within the old group.

Thomas K's picture
17
Jun
2009
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Did you read the best

Did you read the best practice for moving clients using the SEPM?

http://service1.symantec.com/SUPPORT/ent-security....

JaimeW's picture
17
Jun
2009
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scripted

I need to do this on a scripted basis - so I need to use sylink.  I have read the following article:

http://service1.symantec.com/SUPPORT/ent-security....

Is there any way to get around having to delete the client from the console - prior to running sylink?

---snip
Right-Click on the clients that you selected and click Delete.
---

Blenky's picture
17
Jun
2009
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sylink

 
The utility is designed to move clients from one SEP Manager to a different SEP Manager.  It is not designed (nor will it) move clients within the console from one group to another.  Thus, if you want to use it to move clients from one group to another, you have to delete it from the console first so it will re-register with the client just as the article suggests.   

JaimeW's picture
17
Jun
2009
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no way to script?

So what I am hearing is that there is no way to script this?  It used to be easy with the grc.dat file.

Is there anyone out there that has been able to figure out a way to automate this process?

Nel Ramos's picture
17
Jun
2009
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As per Cycletech.. you have

As per Cycletech.. you have to right click the group where you want to put the client to...
Thant is also what I had been doing... from there you access the export communication settings...

thanks..

Nel Ramos

Peter_007's picture
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Jun
2009
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We are also using the same

We are also using the same method as Cycletech has explained in his post

Regards,
Peter

mkwygant's picture
16
Sep
2009
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Here is a script that will

Here is a script that will update the files remotely: http://www.fishandscripts.com/?p=23 

I built it using an active directory export as my input file for a psexec batch script.