We have one SEP server but the xml file contains a second server in the ServerList section. That server happens to be the previous SEP server before migrating to this one. The nonexistent server does not show up in the Servers list in the Manager. How to fix?

Is there anything showing in your mamagemen server list?

first export the new sylink file as per this document

Exporting the client-server communications file (Sylink.xml) manually

http://www.symantec.com/business/support/index?page=content&id=HOWTO81111

verify if the IP shows up, if it shows up then its picking it from your network connection settings,

then deploy it using this method

How to deploy/update communication settings from your SEPM to your SEP clients machines with SEP 12.1 RU2 or newer

http://www.symantec.com/business/support/index?page=content&id=TECH199124

No the phantom server does not show up there, just the existing server shows up.

This is how it shows up in the sylink.XML when I Export Communications Settings for a group:

    <ServerList Name="Default Management Server List">
      <ServerPriorityBlock Name="Priority1">
        <Server Address="existing.mydomain.com" HttpPort="8014" HttpsVerifyCA="0" VerifySignatures="1"/>
      </ServerPriorityBlock>
      <ServerPriorityBlock Name="Priority2">
        <Server Address="phantom.mydomain.com" HttpPort="8014" HttpsVerifyCA="0" VerifySignatures="1"/>
      </ServerPriorityBlock>
    </ServerList>

Also, I just checked a few clients and thier sylink.xml is identical.

I wonder where it's getting that phantom server info from?

Have you tried exporting the latest sylink or was this it?

That's it.

from the sylink, it says

ServerPriorityBlock Name="Priority2">
        <Server Address="phantom.mydomain.com" HttpPort="8014" HttpsVerifyCA="0" 

Priory 2 is defined in Management server list Only, 

Do you have a different domain set up within SEPM?

You can check that under Admin - Servers Tab.. Multiple domains or you have just the Default?

No multiple domains. Just one Site (Local Site). Two servers are listed, Existing (the current SEP server) and localhost (the database host - Embedded (SQL Anywhere)). No other server is listed in the Site Properties either.

Whats the version of SEPM?

12.1.5

Just to clarify, newly exported Sylink.xml files are correct and do not show the old server.

In which case, which sylink.xml file caused you to open this thread?  If it's the one in the SEP Client on the SEPM itself, then is it possible that the client was installed when the old SEPM still existed?

After install, the sylink.xml file doesn't get updated again (unless you manually do so using sylinkreplacer/sylinkdrop/comms package update/etc), so it's perfectly normal for the sylink.xml file on older clients to still contain references to old SEPMs.  Changing the MSL assigned to clients in the SEPM Console  will correctly tell them to talk to whatever you define, but does nothing to the sylink.xml file held locally on those clients.

No, the newly exported sylink.xml files are incorrect. They are showing the old server.

Oh ok.  And you've confirmed that the group that you're exporting the comms file from is using the Default MSL rather than a custom one?

OK, finally got it. Thanks! I have been confusing the list of servers under Admin and the MSL. I had forgotten about the MSL under Policy Components. I did have that set properly at one time. After doing the migration over to this server I created a new one without a Priority 2 listing the old server and assigned it. Some how the old MSL listing both servers became assigned again. Hmmm...