SYM DB not starting!
Updated: 20 Jan 2012 | 9 comments
Hi
Today morning I am facing this problem of SEPM not starting with the error attached
Also attached the scm-server0 log file also
Discussion Filed Under:
Hi
Today morning I am facing this problem of SEPM not starting with the error attached
Also attached the scm-server0 log file also
Comments
After renaming sem5.log , it is working!
Hi
In the services, of sepm database , I selected " allow service to interact with the desktop" and I got this error pasted
And after renaming the sem5.log to old and creating it again as given solution by Arvind , it is temporarily started.But my serious doubt is it happened with SEPM 11 and now after few weeks of sepm 12 installation , it is recurring again
And moreover I opened the SEPM , it is still on the process of opening the HOME page of it ...... "loading" is continously displayed
Thanks & Regards
S.Swaminathan
Hello, \ This is database
Hello,
\
This is database error.
Looking at the scm logs ... U need to run the manger server configuration wizard which would help synch the DB to the SEPM.
Start > Programs > SEPM > Manger server coniguration wizard.
2) Run the upgrade.bat
Upgrade.bat would be present in \\SEPM\bin
Restart the SEPM and Embedded database services.
Don't forget to mark your thread as 'solved' or vote with the answer that best helped you!
This is a new installation!
Hi
This is a new installation just one week passed after it without any problem.
Then how it got corrupted and I did an exhaustive scandisk of the SEPM server and found there is no problem in the hard disk
Thanks & Regards
S.Swaminathan
After repairing , it started working
Hi
After repairing the SEPM , it started working but the clients are not updating .
How to troubleshoot the issue?
Thanks & Regards
S.Swaminathan
Hi
Could you please run dbvalidator tool.
You will find it under tools folder. Logs will be generated under tomcat\apache\logs
Share those logs with us.
Thanks and Regards,
Chetan Savade
Technical Support Analyst,
End Point Security, Enterprise Technical Support
Now started the same problem!
Hi
From today morning onwards started the same problem.
When I ran the dbvalidator tool , I got one time got BLUE SCREEN : STOP: 0X00000000A( 0XC01963F8,0X00000002,0X00000000,0X8051192C)
Then I restarted the pc and I am getting this java error
Thanks & Regards
S.Swaminathan
SYMANTEC embedded db stopping
Hi
When I select the "Allow service to interact with desktop " in the services of the symantec embedded database , the db is started ; not stopping but unable to open the sepm
Thanks & Regards
S.Swaminathan
Try these steps
Hello,
Here are few steps, please try the same and let us know if that resolves the issue:
Stop Symantec Embeded Database and Symantec Endpoint Protection Manager Services in the services.msc
Go to "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\" and rename sem5.log to sem5.log.old
Click Start, click on Run and Type “CMD” then click OK
In the Command Prompt type: "CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\" and press Enter this will change directories to the folder containing dbsrv11.exe.
Force the recreation of sem5.log. Type: dbsrv11 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter
Click Start, click on Run and Type “services.msc” then click OK and start the Symantec Embedded Database Service
Start the Symantec Endpoint Protection Manager service.
If it stays started then go ahead and log into the Symantec Endpoint Protection Manager and everything should now be working properly
If the Symantec Endpoint Protection Manager service fails to start then run Management Server Configuration Wizard in order to log in to the Symantec Endpoint Protection Manager.
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3
Follow me on Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo
Only solution is fresh installation!
Hi Mithun!
Thank you for your advice but I did this steps already but in vain. I did the fresh installation and now it is working.
Thanks & Regards
S.Swaminathan
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