Hi - This error coming on my client systems. Pls do the needful
why are u running this tool? whats the issue you are facing?
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
I have not runned any tool, from last few days this error come on my some of systems
Hello,
What is the Version of SEP 12.1 are you running?
Could you please let us know the Tool you are using?
What OS are you running this tool on?
Could you try restarting the machine and then running the Tool with Run As "Administrator"?
Hope that helps!!
Mithun Sanghavi Symantec Technical Support Engineer, SEP MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
11.0.7
no other tool are running
We are using all window base OS but not use any tool
I am not sure.. however it seems to be similar to SYM12-017 Decomposer Update Tool
Please Follow the steps provided in the Article:
SYM12-017 Symantec Legacy Decomposer CAB File Issues
http://www.symantec.com/docs/TECH199470
Could you check the Application Logs under Event Viewer, which provides more information?
Could you please upload us the Application Logs??
Could you try Restarting the machine and check if the issue gets resolved??
what is this sym12_017_LU tool ? I have not seen this before. did support gave you this tool?
Try to reinstall tool.
About the LiveUpdate patch for Symantec Advisory SYM-12-017
http://www.symantec.com/business/support/index?page=content&id=TECH200168
http://www.symantec.com/business/support/index?page=content&id=TECH199470
Thanks In Advance.
Manish
Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.
Is it possible that i can exclude the cab file scanning?
HI,
Excluding the .cab file extension does not fully mitigate the issue. Use one of the options described above to mitigate this issue.
Reference :
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Comments 9 Comments • Jump to latest comment
why are u running this tool? whats the issue you are facing?
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
I have not runned any tool, from last few days this error come on my some of systems
Hello,
What is the Version of SEP 12.1 are you running?
Could you please let us know the Tool you are using?
What OS are you running this tool on?
Could you try restarting the machine and then running the Tool with Run As "Administrator"?
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
What is the Version of SEP 12.1 are you running?
11.0.7
Could you please let us know the Tool you are using?
no other tool are running
What OS are you running this tool on?
We are using all window base OS but not use any tool
Hello,
I am not sure.. however it seems to be similar to SYM12-017 Decomposer Update Tool
Please Follow the steps provided in the Article:
SYM12-017 Symantec Legacy Decomposer CAB File Issues
http://www.symantec.com/docs/TECH199470
Could you check the Application Logs under Event Viewer, which provides more information?
Could you please upload us the Application Logs??
Could you try Restarting the machine and check if the issue gets resolved??
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
what is this sym12_017_LU tool ? I have not seen this before. did support gave you this tool?
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Try to reinstall tool.
About the LiveUpdate patch for Symantec Advisory SYM-12-017
http://www.symantec.com/business/support/index?page=content&id=TECH200168
SYM12-017 Symantec Legacy Decomposer CAB File Issues
http://www.symantec.com/business/support/index?page=content&id=TECH199470
Thanks In Advance.
Manish
Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.
Is it possible that i can exclude the cab file scanning?
HI,
Excluding the .cab file extension does not fully mitigate the issue. Use one of the options described above to mitigate this issue.
Reference :
SYM12-017 Symantec Legacy Decomposer CAB File Issues
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
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