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Sym12 error

Created: 06 Dec 2012 • Updated: 01 Nov 2013 | 9 comments
This issue has been solved. See solution.

 

Hi - This error coming on my client systems. Pls do the needful

 

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Rafeeq's picture

why are u running this tool? whats the issue you are facing?

Parks1's picture

I have not runned any tool, from last few days this error come on my some of systems

Mithun Sanghavi's picture

Hello,

What is the Version of SEP 12.1 are you running?

Could you please let us know the Tool you are using?

What OS are you running this tool on?

Could you try restarting the machine and then running the Tool with Run As "Administrator"?

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Parks1's picture

What is the Version of SEP 12.1 are you running?

11.0.7

Could you please let us know the Tool you are using?

no other tool are running

What OS are you running this tool on?

We are using all window base OS but not use any tool

Mithun Sanghavi's picture

Hello,

I am not sure.. however it seems to be similar to SYM12-017 Decomposer Update Tool

Please Follow the steps provided in the Article:

SYM12-017 Symantec Legacy Decomposer CAB File Issues

http://www.symantec.com/docs/TECH199470

Could you check the Application Logs under Event Viewer, which provides more information?

Could you please upload us the Application Logs??

Could you try Restarting the machine and check if the issue gets resolved??

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
Rafeeq's picture

what is this sym12_017_LU tool ? I have not seen this before. did support gave you this tool?

W007's picture

Try to reinstall tool.

About the LiveUpdate patch for Symantec Advisory SYM-12-017

http://www.symantec.com/business/support/index?page=content&id=TECH200168

SYM12-017 Symantec Legacy Decomposer CAB File Issues

http://www.symantec.com/business/support/index?page=content&id=TECH199470

 

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
Parks1's picture

Is it possible that i can exclude the cab file scanning?

 

Ashish-Sharma's picture

HI,

Excluding the .cab file extension does not fully mitigate the issue. Use one of the options described above to mitigate this issue.

Reference :

 

SYM12-017 Symantec Legacy Decomposer CAB File Issues

Article:TECH199470  |  Created: 2012-11-07  |  Updated: 2012-11-28  |  Article URL http://www.symantec.com/docs/TECH199470
 

 

Thanks In Advance

Ashish Sharma