I was wondering if anyone could share some thoughts on implementing Symantec Endpoint Management 7.5, which I do understand has not been released in its entirety, in house? We currently are running 6.5 and are looking to migrate to 7.5. Right now we are intending to implement ServiceDesk and we have one person who is fairly well versed with 6.5 as a whole and another who primarily works with deployment. We have put together a implementation plan that calls for a 5 month plan to install and configure just ServiceDesk.
I'm not fighting against this as I see how complicated it is but I'm looking for support to back up what the team has put together as I'm sure upper management is going to balk. Can anyone share their experience if they did this in house, what resources did you have available, how long did it take, what were the challeges, etc.?
Is it realistic to think our internal resource, and I know that all depends on how knowledgable she is, can bare this burden. She's pretty good, she's rebuilt 6.5, on her own. 7.5 is not fully out so if you have done 7.1 or another version your input would be appreciated.