Which is the symantec altiris diagnose tool to find out the issue of any agent?
Check this
"C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe" /diags Then mouse right click menu on Agent systray icon ⇒ Diagnostics ⇒ Log Viewer
Then mouse right click menu on Agent systray icon ⇒ Diagnostics ⇒ Log Viewer