Hi there,

we have Symantec Antivirus 10.1.4.4000 (I don't see it listed in the drop down list below) running on MS SBS Server 2003.  It says that the virus definitions are version 2/15/2013 and when I run live update it always says this is the latest definition file.  That couldn't be the case could it?

SAV is EOL and no longer supported. Time to move to SEP 12.1

End of Life announcement for Symantec AntiVirus Corporate Edition and Symantec Client Security

Symantec AntiVirus 10.x Corporate Edition (SAV) will reach its scheduled End-of-Support-Life (EOSL) on July 4, 2012.  Virus definitions, maintenance updates, and technical support will no longer be available for this product

End of Life announcement for Symantec AntiVirus Corporate Edition and Symantec Client Security

Frequently asked questions about Symantec AntiVirus 10.x End of Support Life

https://www-secure.symantec.com/connect/forums/be-aware-symantec-antivirus-corporate-edition-10x-and-symantec-client-security-3x-end-support

Your Server Symantec Antivirus 10.1.4.4000 version is no longer supported by Symantec.

http://www.symantec.com/docs/TECH178551

You can upgrade it in 12.1 RU4 MP1. There is no extra cost require for upgrade

https://www-secure.symantec.com/connect/forums/be-aware-symantec-antivirus-corporate-edition-10x-and-symantec-client-security-3x-has-reached

Upgrading or migrating to Symantec Endpoint Protection 12.1.4100.4126 (RU4 MP1)

License

https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept

You can upgrade in 12.1.4100.4126. SAV product is EOL.

Could you please update the thread for further assistance?

Hi oliverdsym,

"Thumbs up" to the above.  No customer should continue to use SAV 10 at this point.  I recommend that only SEP 12.1 with correct configuration should be used against today’s threats.

Symantec Endpoint Protection – Best Practices
http://www.symantec.com/theme.jsp?themeid=stopping_malware&depthpath=0

SAV was a fine product when that SBS server was released, 10 years ago. Threats have evolved since then. Continuing to rely upon an unsupported product like that for defense of your server is very dangerous.

The Day After: Necessary Steps after a Virus Outbreak
https://www-secure.symantec.com/connect/articles/day-after-necessary-steps-after-virus-outbreak

Hi folks,

thanks for your replies.  I haven't renewed Symantec in years, can you send me a link to renew please?  I would also suggest that Symantec make it more intuitive for customers to 1. realise that their version needs to be updated and 2. to allow them to renew with one or two clicks rather than having to read through pages of information

Many Thanks

Oliver

Follow this link please:

http://www.symantec.com/docs/HOWTO55071

Thanks Brian, that looks more like it:)

Oliver
 

Hi Brian,

I went to renew the license but this website seems to be only for the Americas, I am from Ireland, where is the link to buy in Ireland?

Oliver

UK Link

http://buy.symantec.com/estore/clp/home

Hi

You can go thru MySymantec to renew

http://www.symantec.com/en/uk/global/licensing/

I'm afraid I'm not having much luck here at all, Symantec is making it extremely difficult for me to purchase their product, how many other customers will have lost interest and went elsewhere?  I went to http://buy.symantec.com/estore/clp/home , selected Ireland from the drop down list, put in my credit card details, VAT number etc, clicked next, reviewed my purchase and when I clicked the button to confirm purchase I got this message below:-

"Sorry

Your billing address is not supported from this site. Please navigate to the site for your country to complete your purchase."

I will now try http://www.symantec.com/en/uk/global/licensing/, if this doesn't work I think I'll be trying a different product instead, sorry:(

The quickest way here may be to send an email to licensing@symantec.com

If you're in a pinch, send me a PM and I can get you additional help.

Thanks,
Brian

Hi Brian,

I had not luck with http://www.symantec.com/en/uk/global/licensing/ so I tried Sales Chat support and they told me that I have to buy through a partner so as you can imagine I am very frustrated with the whole experience.  To make matters worse I had about a half an A4 page typed here to describe the problems I had and when I went to copy a link on one of the posts above I clicked on it by mistake so it brought me to that link but when I clicked on the back button all my text was gone:( 

If you think I can buy without going through a partner let me know and I will be happy to PM you

Here is Ireland symantec partner list, You can select your country and search local partner details.

http://partnerlocator.symantec.com/#