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SYMANTEC Antivirus blocks .net Web Services communication

Created: 17 Sep 2012 • Updated: 18 Apr 2014 | 2 comments

I am facing peculiar problem with Symantec End point protection installed systems.

We develop Client-Server software where in the data communication happens through .Net Web Services.

Sometimes Client application fails to communicate with Server Web services due to some block in the communication.

If we saw IIS logs, we won’t see that web service call.

This issue we are facing in some specific systems where SYMANTEC antivirus is installed.

Is there any way to exclude the blocking of this web services?

Our web service communication URL link looks like

Please suggest….

Comments 2 CommentsJump to latest comment

Ashish-Sharma's picture


Create a firewall rule and set the action to allow

Using " * " or "Any" as "Application" when creating firewall rules in Symantec Endpoint Protection 11.0

How to add a rule using the"Add Firewall Rule Wizard"

Symantec Endpoint Protection Manager - Firewall - Policies explained

Thanks In Advance

Ashish Sharma

ᗺrian's picture

Is this showing in the logs? You should be able to add as an exception from the log entry.

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