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Symantec Antivirus Tray Icon Missing

Created: 21 Oct 2010 • Updated: 21 Oct 2010 | 9 comments
Hemant Koli's picture
This issue has been solved. See solution.

 

Hello....

I'm Using Symantec Antivirus Corporate Edition 10.1.6.6000, And i'm unable to view tray icon on task bar.

So pls, help meeeee...............

 

Thanks in Advance.

Comments 9 CommentsJump to latest comment

AravindKM's picture

Whether symantec antivirus service is running?

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

pete_4u2002's picture

To enable the system tray icon in Symantec System Center

Right-click the server group, client group, or parent server in the Symantec System Center console

Click All Tasks> Symantec AntiVirus> Client Administrator Only Options.

Click Show Symantec AntiVirus Icon on Desktop

Click OK.

 

http://www.symantec.com/business/support/index?page=content&id=TECH100205&locale=en_US

Hemant Koli's picture

Hello

Aravind-Symantec Antivirus is Running

pete-i have already configured the setting which u have suggested.

Any other steps...?

Thanks & Regards.

Hemant Koli.

+91 9833224558

AravindKM's picture

Is it in server?Are logging in using RDP?

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Hemant Koli's picture

Hello Aravind

I'm trying mstsc /console

Thanks & Regards.

Hemant Koli.

+91 9833224558

Hemant Koli's picture

Hello Pete

I think u are not getting my Issue right.... I dont have Issue for User Interface, i have issue for vptray Icon which lays on Task bar

Thanks & Regards.

Hemant Koli.

+91 9833224558

pete_4u2002's picture

got you,

did you check the registry value

  1. Go to the following key:

    HKEY_LOCAL_MACHINE\Software\Intel\Landesk\VirusProtect6\CurrentVersion\AdministratorOnly\General
     

  2. In the right pane, double-click the following value:

    ShowVPIcon
     

  3. Change the value to 1.
AravindKM's picture

Try this

Symantec AntiVirus Corporate Edition shield icon does not appear in the system tray

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

SOLUTION