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Symantec Antivirus on Ubuntu Linux 10.04.4

Created: 25 Oct 2012 | 4 comments

Hello Folks,

 I am trying to install the symantec antivirus application, but I am unable to install it & getting the below error, Let me know how to do the installation.

 dpkg -i *.amd64.deb
Selecting previously deselected package sav.
(Reading database ... 136942 files and directories currently installed.)
Unpacking sav (from sav-1.0.12-8.amd64.deb) ...
Selecting previously deselected package savap.
Unpacking savap (from savap-1.0.12-8.amd64.deb) ...
Selecting previously deselected package savjlu.
Unpacking savjlu (from savjlu-1.0.12-8.amd64.deb) ...
Selecting previously deselected package savui.
Unpacking savui (from savui-1.0.12-8.amd64.deb) ...
Setting up sav (1.0.12-8) ...
cd: 105: can't cd to /home/pcadmin/Desktop/SEP12.1.1
/etc/init.d/symcfgd: line 154: /opt/Symantec/symantec_antivirus/symcfgd: No such file or directory
/etc/init.d/rtvscand: line 151: /opt/Symantec/symantec_antivirus/rtvscand: No such file or directory
invoke-rc.d: initscript symcfgd, action "start" failed.
/etc/init.d/rtvscand: line 151: /opt/Symantec/symantec_antivirus/rtvscand: No such file or directory
/etc/init.d/symcfgd: line 154: /opt/Symantec/symantec_antivirus/symcfgd: No such file or directory
/etc/init.d/symcfgd: line 154: /opt/Symantec/symantec_antivirus/symcfgd: No such file or directory
/etc/init.d/rtvscand: line 151: /opt/Symantec/symantec_antivirus/rtvscand: No such file or directory
invoke-rc.d: initscript rtvscand, action "start" failed.

Setting up savap (1.0.12-8) ...
symap: not currently loaded
symev: unable to load kernel support module (UNSUPPORTED-OS-ub-ST-10-2.6.32-38-generic-x86_64)
invoke-rc.d: initscript autoprotect, action "restart" failed.

Setting up savjlu (1.0.12-8) ...

Processing triggers for ureadahead ...
Processing triggers for man-db ...
Setting up savui (1.0.12-8) ...

Processing triggers for desktop-file-utils ...
Processing triggers for python-gmenu ...
Rebuilding /usr/share/applications/desktop.en_IN.cache...
Processing triggers for python-support ...

Comments 4 CommentsJump to latest comment

Ashish-Sharma's picture

HI,

As per logs says

symev: unable to load kernel support module (UNSUPPORTED-OS-ub-ST-10-2.6.32-38-generic-x86_64)
invoke-rc.d: initscript autoprotect, action "restart" failed.
 

What sep Version are you installaing ?

Check this thread

http://www.symantec.com/connect/forums/sep-121-linux-installation-supported-ubuntu-versions

Thanks In Advance

Ashish Sharma

 

 

Mick2009's picture

Hi Caterpillar,

I have SAVFL 1.0 MR13 running on Ubuntu here.  (LinuxMint 13, 3.2.0-23-generic)

I recommend building your own AP modules for Ubuntu, following this KB:

Symantec AntiVirus for Linux: How to Compile Auto-Protect Kernel Modules under Ubuntu
Article:TECH95496   |  Created: 2009-01-12   |  Updated: 2012-05-24   | 
Article URL http://www.symantec.com/docs/TECH95496 
 

Here's another article that may be of interest, too:

SAV for Linux Scanning Best Practices: A (Somewhat) Illustrated Guide
https://www-secure.symantec.com/connect/articles/sav-linux-scanning-best-practices-somewhat-illustrated-guide

Please do keep this thread up-to-date with your progress! &: )

With thanks and best regards,

Mick

Mithun Sanghavi's picture

Hello,

I agree with mick's Suggestion on building your own Autoprotect Kernel modules.

I would also suggest you to check this Article- 

Symantec Antivirus for Linux 1.0.10 Documentation and Tools.

Hope that helps!!

 

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Mick2009's picture

Hi Caterpillar,

Just a ping to check if you have resolved this.  If time allows, other admins in the same situation might benefit from any advice or experiences that you can share.

 

With thanks and best regards,

Mick