Endpoint Protection

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  • 1.  Symantec Antivirus update rejecting the MAC Systems.

    Posted Dec 26, 2012 08:35 AM

    I am Unable to update the frw of MAC systems.SEPM is rejecting the update content.Please hjelp on this



  • 2.  RE: Symantec Antivirus update rejecting the MAC Systems.

    Posted Dec 26, 2012 08:51 AM

    HI,

    What sepm version are using ?

    Are you upgrade SEP client or Virus defination ?

    Hope this help

    How to slipstream newer virus definitions into the Symantec Endpoint Protection for Macintosh installer package

     

    Article:TECH144098  |  Created: 2010-11-12  |  Updated: 2012-12-12  |  Article URL http://www.symantec.com/docs/TECH144098

     



  • 3.  RE: Symantec Antivirus update rejecting the MAC Systems.

    Posted Dec 26, 2012 06:26 PM

    Can you share a screenshot of the issue?



  • 4.  RE: Symantec Antivirus update rejecting the MAC Systems.

    Posted Dec 26, 2012 11:49 PM

    Are You using any Proxy in between? If yes please check the link below:

    http://www.symantec.com/business/support/index?page=content&id=TECH177101&actp=search&viewlocale=en_US&searchid=1356583503442

    More FAQ for Mac is available at

    http://www.symantec.com/business/support/index?page=content&id=S%3ATECH134203&actp=search&viewlocale=en_US&searchid=1356583503442



  • 5.  RE: Symantec Antivirus update rejecting the MAC Systems.

    Posted Dec 27, 2012 08:59 AM

    Hi Kesav,

    I am not sure if I understand your question correctly: is SEP for Mac detecting a legitimate file as malicious / blocking it?

    If so, have you seen this:

    Best Practice when Symantec Endpoint Protection or Symantec AntiVirus is Detecting a File that is Believed to be Safe
    http://www.symantec.com/docs/TECH98360