Symantec auto protect failed to load

Created: 22 Aug 2011 | 3 comments

I have a GPO in place that pushes out Symantec to all my clients. When the users log in they get a "failed to load dialog box" that must be clicked ok, several times before it will go away. Also the taskbar shows a red circle around the Symantec symbol.

The clients are all Windows XP SP3. If anyone knows how to disable pop ups, and or remove the red X from the task bar it would be greatly appriciated.

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Rafeeq

Symantec auto protect failed to load - Comment:22 Aug 2011 : Link

do u have any policy restricting SEP services?

is it same after you uninstall / re-install SEP?

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

anonymousezero

Symantec auto protect failed to load - Comment:23 Aug 2011 : Link

No, there isnt any policys restricting SEP services. It is the same after uninstalling. Still get 2 failed to load dialog box's upon logging in.

Rafeeq

Symantec auto protect failed to load - Comment:23 Aug 2011 : Link

can u run sepsupport tool and also check this dcom permission

On the Windows taskbar, click Start > Run.
Type the following: dcomcnfg.exe
Click OK.
Perform one of the following:
- In Windows 2003/XP, expand Component Services, and then expand Computers. Right-click My Computer, and clickProperties. On the Default Properties tab, on the Default Impersonation Level menu, click Identify.
- In Windows 2000, on the Default Properties tab, on the Default Impersonation Level menu, click Identify.
- http://www.symantec.com/business/support/index?page=content&id=TECH105414

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Symantec auto protect failed to load

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