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Symantec AV Corporate 10.1 no longer updating

Created: 18 Jul 2013 | 18 comments

I know that Symantec AV Corporate 10.1 has hit the EOL, but it's been updating.  Well I just noticed our two servers are behind by about a week and when I attempt to update, it's says I have the latest version.  I just like to get confirmation that you can no longer get virus def updates for version 10.1 before I request approval to upgrade to the latest version.

Operating Systems:

Comments 18 CommentsJump to latest comment

Mithun Sanghavi's picture

Hello,

Correct. SAV 10 is a End of Support Life (EOSL) product since 4 July 2012.

End of Life announcement for Symantec AntiVirus Corporate Edition and Symantec Client Security

http://www.symantec.com/docs/TECH178551

Symantec Antivirus Corporate Edition vs Symantec Endpoint Protection

https://www-secure.symantec.com/connect/articles/symantec-antivirus-corporate-edition-vs-symantec-endpoint-protection

I would recommend you to run the current Latest version of SEP product . i.e; SEP 12.1.3001

Migrating from Symantec AntiVirus or Symantec Client Security to Symantec Endpoint Protection 12.1 or later

http://www.symantec.com/docs/HOWTO80791

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Brɨan's picture

You should either move to SEp 11.x (RU7 MP3) or 12.1 (RU3)

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Nick Stiglitz's picture

Out of curiosity, why has it updated this long if EOL was over a year ago?

Chetan Savade's picture

Hi,

Thank you for posting in Symantec community.

I would be glad to answer your query.

You organization must have requested an extenstion of virus definitions and partial support.

Refer this article to know more about it:

How to request a virus definition extension for Symantec AntiVirus 10.x Corporate Edition beyond its End-of-Support-Life date

http://www.symantec.com/docs/HOWTO73168

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Beppe's picture

It was for those who signed a support extension contract and for latecoming too. We did not enforce it to keep our customers protected even if they were not paying the support extension but who was in this status was out of the EULA.

Regards,

Giuseppe

Rafeeq's picture

You should be considering updating to new versions at the earliest.

jrudbecka's picture

It seems that there was a new release yesterday. My defs for SAV10.x are now on 24-07-2013 rev.3 :-)

The definitions for the Central Quarantine server have also "stopped", still even that this is included in the latest download.for SEP12.1 ru3

jrudbecka's picture

I'm using the XDBDown script for my download = getting the def from ftp.symantec.com

But it have been a bit sporadic the last week or two.

vd3dd402.xdb was from 17/7 and now vd3df003.xdb from 24/7.

We only have a small portion left of SAV8,9,10.x, but it's production eq, so they are not that easy to upgrade due to lack of everything. :-)

Chetan Savade's picture

Hello,

Out of curiosity why don't you upgrade to SEP 12.1? When it's free if I am not wrong.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

jrudbecka's picture

Hi Chetan

I would love to have them all up on 12.1, but when you have prod.eq clients around the world, where some of them can't have MS security updates applied, disk limitations, ressource limitations, old OS and so on, then it will take 3+ year to get all of them upgraded.

We have done most of them, but there are still some left.

Now we can just see that the same will happen with SEP11, so now we have started the upgrade of this version aswell. :-)

Regards

Chetan Savade's picture

Yes, here you can check more details about product life cycle.

http://www.symantec.com/business/support/index?page=releasedetails&key=54619#

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

jrudbecka's picture

And yet another definition have arrived. 31-07-2013 rev. 18 !??!?!?!??!?!

Good daam stop sending them so I can get approvel for doing the update!!!!! :-))))))

PhilSa's picture

jrudbecka,

I too am using version 10.1 and am no longer getting updates from LiveUpdate. How are you getting updates? (you mention the ftp site, but I don't see anything resembling updates there)

any help would be greatly appreciated.

We are using 10.1 in our plant production environment, so any upgrade to 12.1 will need to be scheduled months in advance.

Thanks,

Phil

PhilSa's picture

thanks for the information, I'm going to try downloading using that method

pplotz's picture

Do you know if there are instructions somewhere for the 64 bit? I am only able to get the ftp solution working for the 32bit.

Thanks!