Symantec AV Server 10.1 with AMS installed - E-Mail Alert for old Founds possible - how to check?
Updated: 21 May 2010 | 4 comments
This issue has been solved. See solution.
Hello,
i have a question. On one of the Symantec AntiVirus Servern is AMS installed. The AMS send me an E-Mail if Symantec AntiVirus detects an Virus or something linke this.
It works fine but i am not sure if all E-Mails are actually.
Is it possible to check the Server? How i can be sure that a Alert is actually? Is it possible that the AMS send me E-Mails from old Virus Alerts?
regards
Kai Schumacher
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Hi
Please find the testing instruction as per this article.
How to configure AMS to send email alerts when Symantec AntiVirus Corporate Edition detects a risk
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2003032809291348
To test the new AMS "Virus Found" email alert
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
AMS & E-Mail alerts
AMS will not sent old virus alerts. However in case you need to check you can check the time stamp and also the logs on the client machine.
http://service1.symantec.com/SUPPORT/ent-security....
Thanks & Regards Sandip C Sali
Run a full scan in the safe
Run a full scan in the safe mode on the computer from where the alert is coming this will help you to verify if the alert is correct or not
Is it generating mutiple alerts for the same event ??
Title: 'Multiple AMS alerts generated for a single event.'
Document ID: 2009100908271848
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009100908271848?Open&seg=ent
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Thanks for all the answers. I
Thanks for all the answers.
I have read something about problems with AMS, in this case there was an corrupt file so the alert do not work correctly. I have tested the alert and it works fine.
regards
Kai Schumacher
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