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symantec backup exec 12.5 在解除锁定、标注介质时,状态显示为“排队”,但是并没有其他任务在运行!

Created: 26 Jul 2013 • Updated: 29 Jul 2013 | 10 comments
This issue has been solved. See solution.

在标注介质和解除锁定是,开始的状态显示为“正在运行”,之后马上就显示“排队”。但是并没有其他任务在运行!计划中的备份任务可以运行,无报错。请问各位大神,如何解决!

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pkh's picture

Run the manufacturer's utility against the tape drive.  Make sure you select the write test and that you have stopped all the BE services beforehand.

fengqi's picture

停止所有服务以后,无法运行诊断测试   提示服务未开启,无法连接到介质服务器

fengqi's picture

我指的是 把服务全部关闭之后 ,控制台无法连接,也就是无法进行诊断了。   介质是没有问题的,DELL工程师已经确保硬件无故障。可以给你截图么?

fengqi's picture

谢谢你,兄弟。  已经解决了,用了下面兄弟的方法- -    给力。  非常感谢你及时的回复,谢谢!

Kunal.Mudliyar's picture

Goto the devices tab

right click on the media server/backup exec server name

Hit pause

let the status change to media server paused

Later

Hit Unpause

Run your lock unlock job again

 

http://www.symantec.com/docs/TECH63380

Technical Support

Symantec

SOLUTION