Symantec Backup Exec 12.5 & Dell TL2000 Robotic Library issue
Thank you all in advance of any assistance you can provide.
I have a Dell TL2000 tape library (1 LTO3 tape drive) and running BE 12.5 that is fully patched on a WIN2K3 R2 SP2 X64 system.
My backups and restores run flawlessly as long as there is only one tape needed. The daily backup utilizes only one tape and therefore runs without issue. The weekly backup takes two tapes.
Currently, I have 6 additional tapes that are available for the weekly pool. I even thought to re-label, erase and / or assign again to the same pool. However, the backup job completes with the first tape and then asks for the second tape and even though there are 6 other tapes, it won't load any of them.
Another interesting item is the tape drive in BE continues to flash the green triangle play icon like it is trying to load a tape. Last week, I rebooted the server and the tape drive in hopes that it was a flaky issue with the tape drive and that obviously didn't fix the issue.
I have searched the forums and google and found one solution that didn't have a solution.
Any help would be grateful as I need a good backup for our monthly backup.