Symantec Backup Exec 2010 Remote Agent Utility Authentication Error
While creating Oracle Database Backup job, Testing is successful,
but when the actual backup process starts it gives the authentication error.
"The logon account specified in the remoate agent utility cannot be authenticated. Update the entry in the list of authentication credentials in the media server"
Our Backup Server IP : 10.36.65.11 (W2k3 STD R2 32 Bit)
Our Database Server IP : 10.46.65.2 (W2k3 STD R2 64 Bit)
Through Firewall, nating of Ip series has been configured & backup Ports are also opened.
Also we were getting Backup Agent Utility Version error,
"Make sure the correct version of remote agent is installed and running on the target computer. If the server or resource is no longer exists, remove it from the selection list ....."
we did an unstallation from the Database server.
Initially from RAWS64 the agent utility had been installed.
But after we noticed this version error duing uninstallation with suggestion to install from BEX64.
We install from BEX64.
Even after that also we are getting the same authentication errors.
Event the authentication has been created in the authentication list.
Our SAN : XG8T0MEXP & 6ND6LFEXP.
We created MysymAccount (email@example.com), but could not include the SAN -XG8T0MEXP details.
Pls. include the same also.
Pls. give us backup remote agent authentication solution.
How do we check the communication between remote agent and backup or media server (in our case both are same).