Add BE system logon account to Admin group on ESX

http://www.symantec.com/docs/TECH129645

and use them same to login

1-You need to connect to the respective ESX or Vcenter on Vshpere plugin from where you have backed up those VMs. I.E. Just make sure you login to Vsphere client via ESX credentials if you have taken backups via ESX from backup selection list OR login to Vsphere client via Vcenter credentials  if you have taken backups via Vcenter from backup selection list.

2-Make sure that you are connecting to same media server from where you have backed up the VMs via AVVI.

3-You should be able to view the AVVI backed up VMs status even though you have connected media server via a user having only backup operator rights. HOwever for validation and autorecovery, you would need extra admin credentials.

I think the nomenclature is getting mixed up here, or perhaps expectations.

Typically you have an account that has backup permissions or use root in your vCenter environment.

This account, when you go into BackupExec and create a selection list or job, is what you would use when you add the vCenter host into the selection list via IP or FQDN

Watch this video, it explains 98% of what you want to do!

http://www.youtube.com/watch?v=Se-5OtXMZUk

The other 2%, is the fact they didn't show you how to add the vCenter server in the first place, so that you can browse it.  Just right click there, and you can add it.

Please go through the below steps and verify if you have followed all of them:

1-Backup VMs ( via ESX or Vcenter from teh selection list ) using AVVI option.

2-Symantec Backup Exec Vmware plugin needs to be installed on the server where you have vShpere client installed as Symantec Backup Exec Vmware plugin sits inside the vShpere client.

3-After you install Symantec Backup Exec Vmware plugin, relaunch the vShpere client and login using ESX or Vcenter credentials. (NOTE: If you have backed up VMs via ESX in the backup job then you have to login to vShpere client through your ESX credentials BUT  If you have backed up VMs via Vcenter in the backup job then you have to login to vShpere client through your Vcenter credentials). So you need to login to vShpere client using the same credentials which you have used while backing up your VMs in backup job.

4-Then go to Symantec Backup Exec Vmware plugin and login to the same media server (using IP or netbios name or FQDN) using your system logon account.

5-Once to connect to media server, you should be able to see all the VMs which were backed up from that media server.

Please let me know if you hav any queries.

were the above steps useful? did it resolve the issue?