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  • 1.  symantec Brightmail Block email as suspected spam

    Posted Nov 08, 2010 04:04 AM

    Hi there:

    Right now we are facing following issue:

    • Over legitimate email are continuously block my Symantec Brightmail as suspected spam.

    Kindly guide me how I fix this issue.



  • 2.  RE: symantec Brightmail Block email as suspected spam

    Posted Nov 08, 2010 04:10 AM

    Hello,

    Is Brightmail suspected spams your all mails or suspected one domain? did you try to add senders to good sender? and what is your spam mail level?

    Best Regards.

    Fatih



  • 3.  RE: symantec Brightmail Block email as suspected spam

    Posted Nov 08, 2010 04:22 AM

    Hi there:

    thanks for your reply, brightmail suspected spam no only block one domain, different emails (not all email, only few one) doamin were block.

    Most I observed that office 2007 file attachment are mark as suspected spam.

    Best regards

    Ishaq



  • 4.  RE: symantec Brightmail Block email as suspected spam

    Posted Nov 08, 2010 04:47 AM

    Hello,

    In the compliance  click attachment List > add you attachemnts for office files and try it please.

    best Regards.

    Fatih