Messaging Gateway

Hi all,

I am evaluating an SBG 9.0 virtual appliance for multi domain set-up. I need to allow one person to have acces to the entire quarantine for a particular domain.

We are using LDAP for user authentication. If this is possible how could we go about obtaining such a set-up.

Regards,
Marius

SGB only has a single spam quarantine, so I don't think you can do this.   I've posted an Idea to symantec that they use quarantine incident folder for spam quarantine  That way you could do something like this.   But that wouldn't allow user access to quarantines.

How about this.   In your spam rule, add a header X-suspectspam=yes.  Then write a compliance policy that checks for the headed, and puts the e-mail into a quarantine incident folder.   Give your domain user access to the quarantine via Admin/administartors,  uncheck most everything but the incident folder.

With the compliance policy you will be required to define  "Accept" and "reject" actions. This is could as it will limit what the domain admin can do to the message.

Thanks for info, unfortunately I need to get up to speed on some of the facilities you mentioned as I have not worked with them previously. I was really looking for something built-in as the appliance is geared toward service providers and as a service provider I feel that domain level admin, reports, etc. are essential.

Regards

Not there.  And a bit of an issue for us, as we have 4 internal "companies" with separate admin. 
Were you also looking at per-user spam quarantines?

yes, per user spam quarantine would also be needed.

Thanks

Too bad.  My suggestions doesn't help with that, since the users see the main quarantine on the Control Center box, so moving them to incident folders would break that.

I recommend posting a design suggestion in the Ideas section.  SBG is not very Software-as-a-service aware