i need Symantec Clean Wipe for SEP 12.1.1 RU1
i need the 64bit version
Go through following thread
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<
Download CleanWipe tool
To run CleanWipe on 64-bit operating systems:
1. Copy the CleanWipe folder to the target computer.
2. Open the CleanWipe folder and double-click the CleanWipe.exe file.
3. When you are prompted, browse to a location where you want the files to be copied and then click Start to extract the files.
If you click Start without selecting a location, the files are extracted to the Windows\Temp folder.
4. CleanWipe cannot automatically launch after you extract it on 64-bit operating systems, so change directory to the CleanWipe\app folder and double-click the RunCleanWipe.bat batch file.
Remember to click Yes in response to all prompts.
i'dont have the tool can you share it
The Latest Version of CleanWipe is Cleanwipe-v12.1.1101.401
Tool supports the following OS's:
Have you created a Case with Symantec Technical Support?
To get that Cleanwipe Utility, you will have to call symantec or log a web case.
Once you have the Case Created, simply PM me your Case number and I would do the needful.
QuickStart Guide - Create and Manage Support Cases in SymWISE
How to update a support case and upload diagnostic files with MySupport
Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
Hope that helps!!
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3
Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.