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Symantec Clean Wipe for SEP 12.1.1 RU1

Created: 18 May 2012 | 6 comments
FZ2H's picture

Hello

i need Symantec Clean Wipe for SEP 12.1.1 RU1

Comments 6 CommentsJump to latest comment

FZ2H's picture

Helllo

i need the 64bit version

Thanks

Chetan Savade's picture

Hi,

Go through following thread

https://www-secure.symantec.com/connect/forums/how-get-cleanwipe-tool-endpoint-removal

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Muhammad Ejaz's picture

Download CleanWipe tool

 

To run CleanWipe on 64-bit operating systems:
---------------------------------------------
1. Copy the CleanWipe folder to the target computer.

2. Open the CleanWipe folder and double-click the CleanWipe.exe file.

3. When you are prompted, browse to a location where you want the files to be copied and then click Start to extract the files. 

If you click Start without selecting a location, the files are extracted to the Windows\Temp folder.

4. CleanWipe cannot automatically launch after you extract it on 64-bit operating systems, so change directory to the CleanWipe\app folder and double-click the RunCleanWipe.bat batch file.

Remember to click Yes in response to all prompts.
 

 

FZ2H's picture

Moh'd,

i'dont have the tool can you share it

Mithun Sanghavi's picture

Hello,

The Latest Version of CleanWipe is Cleanwipe-v12.1.1101.401

Tool supports the following OS's:

  • XP 32/64
  • Vista 32/64
  • 2000 32/64
  • 2003 32/64
  • 2008 Server 32/64
  • Windows 7 32/64

 

Have you created a Case with Symantec Technical Support?

To get that Cleanwipe Utility, you will have to call symantec or log a web case.

Once you have the Case Created, simply PM me your Case number and I would do the needful.

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

 

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.