Symantec Client Enrollment Failure
I have setup a DNS entry with "A" record of MDM.domain.com and a "TXT" record as follows: android-mdm-enroll=https://mdm.domain.com/mobileenrollment/symc-androidenroll.aspx.
My IIS is configured with SSL. Symantec Agent installed on the Samsung Android. The user fails no matter I use the user name or URL.
This is my internet URL: https://mdm.domain.com/mobileenrollment/symc-androidenroll.aspx.
I cannot access this URL from a computer inside my network or from the Internet. The way it should work is when a Internet User hits the URL the request comes to our firewall and firewall forwards the request to our Symantec Mobile Server inside out LAN on 192.x.x.x.
On our LAN, If I replace the domain name with the name of our Symantec Mobile Server as follows:
https://FQDN/mobileenrollment/symc-androidenroll.aspx I see the following:
<?xml version="1.0" encoding="utf-8" ?>
PS: Once I succeed here then I will setup a reverse proxy in my DMZ and point the requests to our Sym Mobile Server in our LAN.
Any ideas please - Thanks!