Endpoint Protection Small Business Edition

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  • 1.  Symantec client installation taking long time to load

    Posted Oct 14, 2013 03:42 PM

    Before we updated to 12.1.3 the client installations took no time at all to install. Now that we have updated, it seems to take a good 4-5 minutes to even tell it's doing anything. Has anyone experienced this problem?

    Thanks



  • 2.  RE: Symantec client installation taking long time to load

    Posted Oct 14, 2013 03:44 PM

    Certainly not normal.

    Are you pushing the install from the SEPM, SCCM, or some other method or are you running the install locally?

    What version are you upgrading from?



  • 3.  RE: Symantec client installation taking long time to load

    Posted Oct 14, 2013 03:54 PM

    _Brian, we are installing it from the network from two files I created in SEPM from the client deployment wizard.

    its updated from 12.1.2 to 12.1.3



  • 4.  RE: Symantec client installation taking long time to load

    Posted Oct 14, 2013 10:14 PM

    And is it from a server local to the site or coming across the WAN?

    Have you tried copying the install locally to the client to see if there is a difference?



  • 5.  RE: Symantec client installation taking long time to load

    Posted Oct 15, 2013 08:03 AM

    It's coming from our symantec server, & no I havn't tried copying the install locally. We have always pushed the download through the network so I wouldn't see why that would make a difference.