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Symantec CMC SmcGui has encountered a problem...

Created: 05 Jul 2011 • Updated: 09 Aug 2011 | 2 comments
This issue has been solved. See solution.


Good Day!

One of the client PCs in here have this error; "Symantec CMC SmcGui has encountered a problem and needs to close. We are sorry for the inconvenience..." It wont go away even if I click the "Dont Send" button.

This is the version: SEP 11.0 RU5(11.0.5002.333)


Any help would be much appreciated.


Thank you.

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Rafeeq's picture

open services.msc

disabe symantec managment client service

frm the task manager; kill all the instance of smc.exe

resart the symantec manager service; and put it to automatic

Geneviere's picture

Thanks a lot for the reply Rafeeq. That solved the problem.