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  • 1.  Symantec is collecting almost 1 Gbytes of virus definitions on client pc

    Posted Jul 11, 2012 05:53 AM
      |   view attached

     

    Symantec is collecting almost 1 Gbytes of virus definitions.

     

    Is there an automatic way to clean it up instead of manually deleting? and it store on the local drive alluser\application data\symantec inside have 2 virus definition content. anyone know what happen?

     

       



  • 2.  RE: Symantec is collecting almost 1 Gbytes of virus definitions on client pc

    Trusted Advisor
    Posted Jul 11, 2012 10:31 AM

    Hello,

    What version of SEP client are you running on the client machine?

    In case, you are running the SEP 11.x, try working on the steps provided in the article below:

    Issue Related to Low disk space.

    Secondly, I would request you to make sure you are running the Latest version of SEP 11.x i.e; SEP 11.0.RU7 MP2

    Hope that helps!!



  • 3.  RE: Symantec is collecting almost 1 Gbytes of virus definitions on client pc

    Posted Jul 11, 2012 10:32 AM

    You can limit the amount of definitions that will be kept on the system.

    Currently, you only have the 2 folders.  the second folder (925MB) contains many updates and definitions.

    Follow this article and limit the amount of definitions to keep:

    http://www.symantec.com/business/support/index?page=content&id=TECH103956&locale=en_US

    You can in the meantime manually delete the extra definitions by date or wait for the system to do it's "housecleaning", meaning it will remove older versions as stipulated by the server.

    This article might also help (server side).

    http://www.symantec.com/business/support/index?page=content&id=TECH104845



  • 4.  RE: Symantec is collecting almost 1 Gbytes of virus definitions on client pc

    Posted Jul 11, 2012 10:32 AM

    The below article describes why several AV revisions are kept on the client, as well as how to reduce that number on SEP11 clients:

    http://www.symantec.com/docs/TECH103956

    #EDIT#

    Jason beat me to it, "Thumb's Up"



  • 5.  RE: Symantec is collecting almost 1 Gbytes of virus definitions on client pc

    Posted Jul 16, 2012 09:25 PM

    I saw the attached image so strongly accept its not SEP 11.x version.

    On SEP 11.x version the Definitions will be saved inside this location 

    c:\program files\common files\symantec shared\virusdefs\numbered folders with latest date 

    on SEP 11.x by default it can store up to 3 definitions revisions for backup

    This can be modified by http://www.symantec.com/docs/TECH103956

    But on 12.1 location is changed and by default it is configured to keep only 1 definitions
     
    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Definitions 
    or 
    C:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Definitions
     
    On ur case i believe you are running on SEP 12.1 kindly check this path and let me know how many numbered folder you have 
    C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Definitions 
     
     
    Hope this resolve the issue ........
    Kindly mark the thread as resolved if this answer suits you....