Symantec Connect SymWISE question (Off topic)
Created: 05 Nov 2012 | 5 comments
I know this is way off the forum topic, but since I participate in this forum reulgarly and couldn't find anywhere else to submit this question I thought I'd ask my netbackup peers...
I had subscribed to several technotes so to be notified if and when the articles were updated. I since updated my symprofile with a new e-mail address. It appears that my subscriptions are being sent to my old email address. Also unfortunately any reward redemptions are also being sent to my old e-mail address although I had updated my e-mail in my connect profile.
Has anybody had any simliar circumstances, or know of a way to get this corrected?
Thanks!
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Comments 5 Comments • Jump to latest comment
Oh nice.. it posted in an applicable forum... not so off-topic anymore.
Symantec Certified Specialist in Symantec NetBackup 7.0
(NBU 7.5.0.4)
Don't forget to vote or mark solution!
Hi Nathan,
I sent you a private message to discuss (did not want to post your email address here).
Kevin
Seems Symwise Subscription system is 'broken'.
See this discussion: https://www-secure.symantec.com/connect/forums/knowledge-base-subscription-renewal
Where do we go to report this, Kevin? I understand this is not a Connect issue...
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
The issue mentioned in Marianne's post is known and due to be fixed in an upcoming release; I posted a more detailed message in that thread.
The issue described in the original post is one I had not heard of yet. I will investigate further and file an internal incident if necessary.
Thank You,
Martin T.
Symantec Corporation
FYI, I have filed an internal incident regarding the original issue mentioned at the top of this thread.
Thank You,
Martin T.
Symantec Corporation
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