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Symantec Critical System Protection agent not communicating with server

Created: 27 Nov 2013 | 6 comments


I have installed Symantec Critical System Protection on Windows server 2008 R2 and trying to install a client on one of my servers.

However, the agent is not able to communicate with the server and giving the following error message :

"Curl error:: Verify the agent certificate matches the server".

Please help on how to resolve this.



Operating Systems:

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Will V's picture

Check out the following KB article;

It sounds like this is exactly what you're describing.

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ᗺrian's picture

See these KB articles:

Curl Error

Symantec Critical System Protection (SCSP) agent fails to register with the management server when the system has multiple IP addresses

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Anindya1's picture

Hi guys...thanks for your inputs.....let me try all these options and get back to you !!

However the issue seems to be a certificate related error and the resolution might lie in resolving the same....

Let me try ....

Thanks and regards,


Chuck Edson's picture

Try reinstalling the certificate file by running sisipsconfig -certfile <PathToFile> and point that to the agent-cert.ssl file found in the root of the CSP Manager install folder.

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