Critical System Protection

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  • 1.  Symantec Critical System Protection - HttpsHandler

    Posted May 31, 2012 06:09 AM

    Hi all,

    I have the following error on my SCSP agents.

    Message:        Curl Error: AGENT COULDNT CONNECT. Verify server IP&sep1;port and server is running.
    Service:        HttpsHandler
    Dispostition:        F
    Operation:        Communication
    Message ID:        10223

     

    Any idea what could have caused this?

     

     



  • 2.  RE: Symantec Critical System Protection - HttpsHandler
    Best Answer



  • 3.  RE: Symantec Critical System Protection - HttpsHandler

    Broadcom Employee
    Posted May 31, 2012 07:58 AM

    This problem may be caused by having multiple NICs (network adapters), or if you have multiple IP addresses assigned to one NIC. As stated in the Installation Guide, if your network card is bound to more than one IP address, the agent uses the first IP address on the network card.

     
    If you look at the first line in the agentinitial.log and the SISIPSService.log on the agent, you will see the IP address being used.

    check this link and let know if it helps?

    http://www.symantec.com/business/support/index?page=content&id=TECH161364