Desktop Email Encryption

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  • 1.  Symantec Desktop Encryption don;t encrypt emails

    Posted Mar 29, 2015 03:32 PM

    Dears,

     

    i am using symantec desktop encryption , everything was fine untill i changed my mail server .

    i changed those seeting in the pgp messaging service but it fails to encrypt outgoing emails although i have the public key of the recepient.

    previously when it was working , when i have to send an emai it took seconds to seaqrch for the key of the recepient , now this don't happen .

    could anyone help me



  • 2.  RE: Symantec Desktop Encryption don;t encrypt emails



  • 3.  RE: Symantec Desktop Encryption don;t encrypt emails

    Posted Mar 30, 2015 05:02 AM

    Thanks for your reply , but i am not using management server .

    i am just using encryption desktop as stand alone client.



  • 4.  RE: Symantec Desktop Encryption don;t encrypt emails

    Posted Mar 30, 2015 12:45 PM

    Did you change mail servers within the same provider, or did you switch to a different provider?  If your provider has changed, did your email address change?  If so, did you add the new email address to your key?

    Are the settings and email address the same, just a change in mail servers?  If so, you could try setting the mailservers as a wildcard character * and it should continue to work with the same settings.

    Which protocols are in use for mail connections (POP, MAPI, IMAP)?



  • 5.  RE: Symantec Desktop Encryption don;t encrypt emails

    Posted Mar 31, 2015 08:00 AM

    Thanks Mike.

    I will try and update you.