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Symantec DlO agent issue

Created: 12 Sep 2013 • Updated: 07 Oct 2013 | 2 comments's picture
This issue has been solved. See solution.


i am try to install symantec Dlo agent on windows 7 pc.but it is not happening i am getting erro pl see error deatisl below.

the program can't start because MSVCR71.dll is missing from you compouter try to reinstalling the program to fix the probem,



Operating Systems:

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CraigV's picture

Hi Waseem,

This is a Microsoft issue...check the link below:


Alternative ways to access Backup Exec Technical Support:

Srivishnu's picture


First Check if the file  MSVCR71.dll exist in your "C:\Windows\system32" folder on your Win 7 Computer.

If yes run cmd as administrator and Re-register the dll file with following command "regsvr32  MSVCR71.dll"

if it says successfully registered your done.

If it fails run a system file check.To do this Run cmd as administrator and type the following command "sfc /scannow"

Good luck!!

Best Regards,