Data Loss Prevention

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  • 1.  Symantec DLP 12 incident not found

    Posted Apr 11, 2014 02:00 AM

    Hi All,

     

    Environment:

    DLP Single tier 12.0 on RHEL 5.7 (Installed successfully)

    Agent:

    Windows 7 x64

     

    I have installed DLP single tier fresh and created a detection policy which is successfully triggered on endpoint agent but the problem is I am not able to see any incident on Web Console of DLP Server.

    However I checked the in linux server “/tmp” mount point whenever I violate a rule I receive I file named like “jed******.tmp”

     

    Please help me out. 



  • 2.  RE: Symantec DLP 12 incident not found
    Best Answer

    Broadcom Employee
    Posted Apr 11, 2014 02:57 PM

    There is a known issue with 12.0 / 12.0.1 when the Endpoint Server is on RHEL that prevents incidents from being created.  Symantec has released a private hotfix to address which can be obtained from DLP Support.

    Etrack: 3349260