Symantec Ecex Desktop and Laptop Option / The Software is neither not configured or has been disabled by your administrator
Hey to all,
Maybe somebody could help me resolve this issue or point me in the good direction.
I have a w2k3 server running with Symantec Backup Exex v12.5 on it and the DLOconsole. All worked perfectly until some weeks ago.
For some reason what so ever the client backup exec desktop agent gets disabled. Also on the client side it's totally not possible to enable it. It connects at startup and then puts it's self offline. Fyi on none of my dlo client installations ( approx. 150 clients ) the installation works anymore.
I already checked the registery on the client side and the dbinstance and dbname still match the server. The security on the data folder and share where the files are backupped to is also checked.
I can also tell when I remove the complete folder of a user off the backup share and re-start the agent on the client side. The agent creates autom. the main folder of the end user on the backup share but from there on the agent on the client side gets disabled.
A repair of the components and db repair did also help nothing. in worst case I need to remove the DLO console and re-install it.
Does anyone have any idea what could be wrong?
With Kind regards, Dimitri