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Symantec email Proxy Error..........

Created: 22 Jul 2010 • Updated: 22 Jul 2010 | 10 comments

Hi everyboby,

I have installed Symantec Endpoint Protection in my PC with management console & I added some client machines to that server, but in management server I'm getting popup window like "symantec email proxy" and it has some code 1003, 11 bellow that massage..

can anyboby help me on this..

Thanks & Regards,
Sunil

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AravindKM's picture

Many Unexpected Pop-Ups from Symantec Email Proxy are Displayed

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Fatih Teke's picture

Hello Sunilkumar,
What is your Sep version?

Best Regards.
Fatih

 Everything works better when everything works together.

Fatih Teke's picture

Hi,
what is the netstat -ano result? ths happend only one computer?

Best Regards.
Fatih

 Everything works better when everything works together.

sanjivani's picture

Occcasionally, I have a user who receives a pop-up warning about Proxy Error 1003,11 (Your email message was unable to be sent because your mail server rejected the message). . That particular message still went through, but sometimes messages don't go through, although they appear to be sent and the message is moved to the user's "Sent" folder.
 
This is using POP mail, no Exchange server involved. Happens with Outlook 2003 and 2007.
 
I can't figure a way to prevent the 1003,11 message, or to ensure that the client is always able to send mail. In SEPM, I have disabled email scanning and Outlook protection, but the problem still exists with certain clients. It is possible that attachments may be involved, but I'm not sure if this is true in every case.
 
We have been using Endpoint Security 11 with about 25 clients for about a month now. Previously, we had been running Symantec Antivirus Corporate Edition, but even as long as a year ago, the problem would occasionally appear.

sanjivani's picture

Occcasionally, I have a user who receives a pop-up warning about Proxy Error 1003,11 (Your email message was unable to be sent because your mail server rejected the message). . That particular message still went through, but sometimes messages don't go through, although they appear to be sent and the message is moved to the user's "Sent" folder.
 
This is using POP mail, no Exchange server involved. Happens with Outlook 2003 and 2007.
 
I can't figure a way to prevent the 1003,11 message, or to ensure that the client is always able to send mail. In SEPM, I have disabled email scanning and Outlook protection, but the problem still exists with certain clients. It is possible that attachments may be involved, but I'm not sure if this is true in every case.
 
We have been using Endpoint Security 11 with about 25 clients for about a month now. Previously, we had been running Symantec Antivirus Corporate Edition, but even as long as a year ago, the problem would occasionally appear.

Fatih Teke's picture

Hi,
This pop up window show when users send e-mail or anythime? (I mean user try to send spam mail but you cannot see it in outlook send items)
did you try full scan in safe mode? I saw this issuise long time ago and clean user from spyware.

Best Regards.
Fatih

 Everything works better when everything works together.

lafu's picture

Hi,

One of my SEP11.0 client is getting this kind of email proxy error popup.

please find below attached screen shot

can anyboby help me on this..

Regards
Swarup

AttachmentSize
sep virus.doc 1.94 MB
Mahesh Roja's picture

In the Scan settings you can disable for e-Mail outgoing  and check

If this Info helps to resolve the issue please Mark as Solution

Thanks

Mick2009's picture

Hi Lafu,

Those pop-ups are making visible to end-users the messages from the remote mail server.  There is something on your computer that is sending mail, and remote servers are bouncing it back as spam.

Chances are that the computer is infected and is sending out spam.  See the following article for more information:  Many Unexpected Pop-Ups from Symantec Email Proxy are Displayed (http://service1.symantec.com/SUPPORT/ent-security....)

I recommend putting the very latest definitions onto that computer, isolating it from the network, and performing a full system scan in safe mode. 

Thanks and best regards,

Mick

With thanks and best regards,

Mick