Video Screencast Help

Symantec Email Proxy Pop Up

Created: 27 Apr 2010 • Updated: 28 Oct 2010 | 6 comments

One machine in our network continuously showing Symantec Email Proxy Pop Up.The desktop is totally filled up with that messages so unable to work. I have attached the printscrn herewith, how can we solved out.

Soumya Ghosh

Network Executive
Shriram Insight Share Brokers Limited

Comments 6 CommentsJump to latest comment

Fatih Teke's picture

Hello,
I saw this screen on my client computer before.
I fix it these way,
First update windows updates (critical and security) sp3 etc.
and remove SEP and install it again. latest version.
I hope it help.

Best Regards.
Fatih

 Everything works better when everything works together.

AravindKM's picture

Many Unexpected Pop-Ups from Symantec Email Proxy are Displayed  

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Mick2009's picture

At present the link is pointing toward the "The 5 steps of troubleshooting viruses with Symantec AntiVirus 10.x and earlier" article.  (Good reading all the same.... ) 

The link to the "Many Unexpected Pop-Ups from Symantec Email Proxy are Displayed" article is: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010011410001948

Thanks and best regards,

Mick

With thanks and best regards,

Mick

AravindKM's picture

Thank you for the correction

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

pete_4u2002's picture

helpful links from forum

https://www-secure.symantec.com/connect/forums/symantec-email-proxy

https://www-secure.symantec.com/connect/forums/syamantec-mail-proxy#comment-3853591

Mick2009's picture

Hi Soumyaghosh,

The specific error code and message seen in the screenshots is warning of outgoing spam.  Chances are, that computer has been compromized and is being used by a remote party to send spam out into the world.

The articles and threads that were recommended above provide excellent advice: please do remove that computer from the network before it can send any more spam, perform a full system scan with teh latest defintiions, and if need be conatct Symantec Technical Support for help in identifying any suspicious files that are making this computer part of the spammer's botnet..

Thanks and best regards,

Mick

With thanks and best regards,

Mick