Endpoint Encryption

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  • 1.  Symantec Encryption Desktop- Access Denied

    Posted Jun 21, 2013 12:05 PM

    I am currently using Symantec Encryption Desktop and I am having a small problem.

    Environment:

    -Two Desktop are running SED

    -Both Desktops have their own Private keys created

    -Each Desktop was given the others key

    -These keys were installed and verified

    -Each desktop can encrypt and decrypt files that are made on that specific desktop

    ISSUE

    -When i send a file from one desktop to the other and vice versa the file that i send to each desktop can't be opened on the other. I get "access is denied"  I have installed and reinstalled the SED over and over again but this error seems to plague me.  When i turn SED off all the files show as encrypted and when PGP is on I can read only the files that were created on that specific desktop.

     

     



  • 2.  RE: Symantec Encryption Desktop- Access Denied

    Posted Jun 21, 2013 01:08 PM

    When you encrypt a file on Computer A and send it to Computer B, are you encrypting it to Computer B's public key?  This is what you should be doing.

    Unless you really have a good reason for doing so, you should not be providing the private key of Computer A to Computer B, and vice versa. 

    You may be doing the above correctly, but we need to be sure.  What you are reporting, might possibly be the result of transmitting both the private key and public key to the other computer, encrypting only to the sending computer's own public key, and not having set the imported key to having Implicit Trust. 



  • 3.  RE: Symantec Encryption Desktop- Access Denied

    Posted Jun 28, 2013 10:14 AM

    Are you still having difficulty with this?