Symantec Encryption Desktop decrypts ".gpg" files as text files
In my organization we use both Symantec Encryption Desktop and Gpg4win (the Windows implementation of the GNU Privacy Guard). When I encrypt a file using Gpg4win (version 2.2.1) and my co-worker decrypts the file with Symantec’s software (version 10.3.1) it ends up as a text file. The encrypted file’s name has the format “FILENAME.xls.gpg” and the decrypted file’s name is “FILENAMExls.txt” (the file itself seems uncorrupted because if we manually change the name to “FILENAME.xls” it opens as expected in Excel). I have tried changing the encrypted file’s extension to “.pgp” prior to sending it and the same thing happens. I’ve also tried sending other file types as well but am getting the same results. Is there anything I can do to resolve this issue?