Desktop Email Encryption

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  • 1.  Symantec Encryption Desktop HTTP keyservers not working

    Posted Apr 16, 2015 11:29 AM

    Hi

    I recently installed and setup Symantec Encryption Desktop (SED). While I can sucessfully use and search keyserver.pgp.com (as a PGP Global Directory LDAP), whenever I try to use a public keyserver like pgp.mit.edu or keys.gnupg.net, I encounter problems.

    I set them up as a PGP keyserver HTTP, but when I try to query to them for an email or key that I *know* is stored on the server, the query returns immediately, but I get no results. If I try to use PGP Global Directory LDAP, SED just spins while saying "Connecting to Server". I get no error messages.

    Is there something wrong with how I'm configuring these keyservers?



  • 2.  RE: Symantec Encryption Desktop HTTP keyservers not working

    Posted Apr 16, 2015 05:00 PM

    Since sending my previous message, PGPTray crashed and somehow this caused Symantec Desktop Encryption to start working with HTTP PGP Keyservers again.

    Weird.



  • 3.  RE: Symantec Encryption Desktop HTTP keyservers not working

    Posted Apr 20, 2015 05:37 PM

    I have had various issues with either of those keyservers.  The keys.gnupg.com site in particular does not seem to like searches unless they are exact.  The mit keyserver seems to require a longer string when doing a search, so they may have a length requirement.  Unfortunately, while the basics of PGP are the same, there is no telling how those openPGP keyservers are configured or what they might require as input.

    I have only managed to get a response from the keys.gnupg.net when I send a perfect match.  The keyserver might not be able to process certain requests correctly, such as the "name" + "contains" searches.  Again, I have no clue how it might be set up, but that was my experience in testing.

    In both cases, it seems like the search doesn't actually resolve on some attempts, so maybe the PGPtray is still waiting for a response, and never receives one.  That might eventually cause the PGPtray to crash, but I don't recall any bugs or cases related to that.