File Share Encryption

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  • 1.  Symantec Encryption Desktop Professional 10.3.2 MP7 for Yosemite 10.10.2

    Posted Feb 20, 2015 10:15 AM

    When is Symantec going to upload the latest Symantec Encryption Desktop Professional 10.3.2 MP7 for Yosemite 10.10.2 to try out before purchase?

    MP6 did not work and we don't want to spend the money without testing this first.



  • 2.  RE: Symantec Encryption Desktop Professional 10.3.2 MP7 for Yosemite 10.10.2

    Posted Feb 20, 2015 11:35 AM

    Hello Mike, 


    1.    Symantec Desktop Encryption 10.3.2 Maintenance Pack 7 is compatible with Mac OS X 10.10.1 and 10.10.2. We are still testing with Symantec Desktop Encryption 10.3.2 MP6.
    2.    Two reboots are required when there is a fresh install of the MP7 maintenance pack.
    3.    CoreStorage should be disabled on MAC book.

    Please check out lastest package for Symantec Encryption Desktop 10.3.2 MP7 on https://fileconnect.symantec.com by providing the updated serial number. 

    The system requirements KB article for Symantec Desktop Encryption for Mac OS X as below:
    http://www.symantec.com/docs/TECH224417

    Pease let me know if you have any questions.

    Thanks, 

    Neha Agarwal



  • 3.  RE: Symantec Encryption Desktop Professional 10.3.2 MP7 for Yosemite 10.10.2

    Posted Feb 20, 2015 11:57 AM

    Thats just the point. I don't have a serial for MP7 on the mac. I want to try it first.

    I only have MP6 for Windows.

    Thanks



  • 4.  RE: Symantec Encryption Desktop Professional 10.3.2 MP7 for Yosemite 10.10.2

    Posted Feb 23, 2015 12:33 PM

    Hi Mike,

    The serial number should have the updated version of the product listed in https://fileconnect.symantec.com, however if it is not showing up, please get in touch with the licensing / customer care team contact number from the list in the below link according to your location http://www.symantec.com/support/assistance_care.jsp

     

    As per my testing MAC OS X 10.10.2 does work with 10.3.2 MP7, with CoreStorage disabled, please check the below article.

    www.symantec.com/docs/HOWTO109622.



  • 5.  RE: Symantec Encryption Desktop Professional 10.3.2 MP7 for Yosemite 10.10.2

    Posted Feb 27, 2015 04:30 PM

    We are currently experiecing this issue with Macbook Airs. Any of the Macbook Pro systems the MP7 release installs without issue. On the Air systems afer a reboot the OS becomes unmountable and we are sent to the recovery partiton. After selecting the boot drive the system goes into a continous loop. These test have been conducted on various Macbook Pro's VS any Macbook Air running 10.10



  • 6.  RE: Symantec Encryption Desktop Professional 10.3.2 MP7 for Yosemite 10.10.2

    Posted May 11, 2015 01:47 PM

    Helo there, bought a brand new mac book air early 2015 with Yosemite 10.10.? and before installing anything on it I downloaded the Sym Encryp. Desktop 10.3.2 MP7. After installing and rebooting computer starts and gets stuck in a screen with a "do not enter" sign. Have rebooted a few times; computer also wont start in safe mode. 

    Any help?