Symantec endpoint blocks internet connection
pingoman4
July 2nd, 2009
Hi,
I have windows vista and Symantec Enpoin 11
I have installed a new internet connection. And this one is blocked by SEP because when i disable the "Network Threat Protection", the internet connection works good.
How can i fix this whithout removing the SEP?
Log
Log each and every rule with NTP. Try connecting to the internet again. Now analyze the log. Create a reverse rule(allow) after studying what is getting blocked and on what port.
What are the Firewall
What are the Firewall policies has been set??
Regards'
Ajit Jha
TechSuport Engineer
STS
If you open the client
If you open the client interface in the network thread protection, click in options button, an select View network activity, in the new window rigth click application details in this way you can know what is being block by SEP before that will be easier make a rule to allow the traffic.
JPG
Hi, If this issue is
Hi,
If this issue is still unresolve please call our Technical support hotline @ 1 800 721 3934 option 3
Kindly make sure that you have valid support upon calling in customer care
Kind Regards,
Kenneth A.
www.symantec.com
Best Regards,
______________________________
Kenneth Apurillo
Symantec CustomerCare
Licensing and Serialization Department
www.symantec.com
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