SYMANTEC ENDPOINT CLIENT VERSION 5.0 CREATING PROBLEM
Updated: 27 May 2010 | 5 comments
I HAVE CREATED A MANAGED CLIENT SETUP (.EXE) SELECTING A GROUP, BUT WHEN I RUN THE SETUP IN CLIENT MACHINE CLIENT SETUP IS INSTALLED BUT IT CAN'T JOIN IN SPECIFIED GROUP, IT SHOWS OFFLINE.I HAVE PRINTSCRN HEREWITH.CAN ANYBODY HELP ME OUT?
SOUMYA
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drop the sylink.xml exported
drop the sylink.xml exported from communication settings from the sepcified group and check if the client connects to server and to intended group. Even after replcating sylink.xml if it doe snot connect, run sylink monitor and paste the gathered logs here.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
It is very difficult to
It is very difficult to provide sylink in everytime in client installation.
may be you can create a
may be you can create a different package again and see if that help.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Troubleshooting Client/Server Connectivity
Is this the same package that you have deployed to other clients as well?. If yes and the other clients are communicating then this particular machine definitely has a communication issue. Please refer the following document.
Troubleshooting Client Communication with SEPM
http://service1.symantec.com/SUPPORT/ent-security....
http://service1.symantec.com/SUPPORT/ent-security....
The second option would be to install SEO as an unmanaged client and then try converting it to a managed client.
The third option would be to create an MSI package and then try pushing it to the client and then check for its status.
Thanks & Regards Sandip C Sali
Please run the sylink toogle
Please run the sylink toogle and paste the logs
https://www-secure.symantec.com/connect/downloads/sylink-toggle
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
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