Endpoint Encryption

 View Only
Back to discussions
Expand all | Collapse all

Symantec Endpoint Encryption client software appears with broken UI on Microsoft Windows Server 2012 R2

  • 1.  Symantec Endpoint Encryption client software appears with broken UI on Microsoft Windows Server 2012 R2

    Posted Jan 29, 2015 11:21 AM

    Hello,

    Symantec Endpoint Encryption client software appears with broken UI on Microsoft Windows Server 2012 R2. Broken UI means missing buttons and weirdly shaped tabs. 

    The SEE Installation Guide says that "for the client software to appear properly on Microsoft Windows Server 2008 R2, you must install the Aero Desktop theme". But there's no information on Windows Server 2012 R2.

    Do you have an idea why this might happen and how to fix it?

    Kind Regards,
    UFO



  • 2.  RE: Symantec Endpoint Encryption client software appears with broken UI on Microsoft Windows Server 2012 R2
    Best Answer

    Posted Jan 29, 2015 11:55 AM

    We recommend that Aero be enabled on Windows 7, 8, and Server 2012 as well.  See below:
    http://www.symantec.com/docs/TECH224708

    Let me know if enabling it seems to resolve the GUI issues you are seeing.



  • 3.  RE: Symantec Endpoint Encryption client software appears with broken UI on Microsoft Windows Server 2012 R2

    Posted Feb 02, 2015 04:50 AM

    Thank you. This was solved the problem.