Endpoint Encryption

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  • 1.  Symantec Endpoint Encryption - does not appear in "SEE Managed Computers -> Unassigned"

    Posted Jan 31, 2015 05:35 AM

    After Symantec Endpoint Encryption client been installed no Windows Server 2012 R2 it does not appear in the menu "SEE Managed Computers -> Unassigned".


    All communication ports open between server and client. From previous experience with SEE clients on Windows 7 - it was there in «SEE Managed Computers -> Unassigned".


    Any thoughts on this issue?



  • 2.  RE: Symantec Endpoint Encryption - does not appear in "SEE Managed Computers -> Unassigned"
    Best Answer

    Posted Feb 02, 2015 06:25 AM

    Greetings UFO,

    The machines would appear in the SEE unassinged group only when you have disabled the AD sync service.

    Go to the SEEMS configuration and Disable the AD sync check box, this should help you to get the

    machines under the SEE unassinged group

    Do let me know if this helps 

     



  • 3.  RE: Symantec Endpoint Encryption - does not appear in "SEE Managed Computers -> Unassigned"

    Posted Feb 02, 2015 06:40 AM

    Will try, thank you.
    Additional question: is AD sync checkbox is enabled - where machines should appear?



  • 4.  RE: Symantec Endpoint Encryption - does not appear in "SEE Managed Computers -> Unassigned"
    Best Answer

    Posted Feb 02, 2015 10:35 AM

    UFO, good morning, I can provide a solution for your question here. When "AD sync” checkbox is enabled and clients start to report in, they will then be listed under “ Symantec Endpoint Encryption Users and Computers - Active Directory Computers". However, when there is an issue with “AD sync” or it is disabled, and a client computer then checks in it will then be listed under “Symantec Endpoint Encryption Users and Computers - Symantec Endpoint Encryption Managed Computers”.



  • 5.  RE: Symantec Endpoint Encryption - does not appear in "SEE Managed Computers -> Unassigned"

    Posted Feb 03, 2015 05:46 PM

    UFO, good afternoon, is this topic still an open issue for you?

     

    Thank you



  • 6.  RE: Symantec Endpoint Encryption - does not appear in "SEE Managed Computers -> Unassigned"

    Posted Feb 04, 2015 08:52 AM

    Everything has been solved here. I have requested split solution.



  • 7.  RE: Symantec Endpoint Encryption - does not appear in "SEE Managed Computers -> Unassigned"

    Posted Feb 10, 2015 10:20 AM

    Thank you for marking this as a solution. Glad we were able to resolve your query